Legal
Website Terms of Use
The website located at heycore.ai (the "Site") is owned and operated by HEY CORE LLC, a Florida limited liability company (Florida Division of Corporations document number L26000492259) ("Company," "Hey Core," "us," "our," or "we"). Certain features of the Site may be subject to additional guidelines or rules posted on the Site, which are incorporated by reference into these Terms. Any paid services we provide are governed by a separate written agreement with the customer.
These Terms of Use ("Terms") govern your use of the Site. By accessing or using the Site, or by clicking "I agree" (or a similar button or checkbox) when that option is presented to you, you agree to these Terms on behalf of yourself or the entity you represent, and you confirm that you have the authority to do so. You must be at least 18 years old to use the Site. If you do not agree to these Terms, please do not use the Site.
1. Access to the Site
1.1 License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your own personal or internal business purposes.
1.2 Restrictions. You may not: (i) license, sell, rent, lease, transfer, assign, distribute, or commercially exploit the Site or any content on it; (ii) modify, create derivative works from, disassemble, reverse-compile, or reverse-engineer any part of the Site; (iii) access the Site in order to build a similar or competing product or service; or (iv) copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Site except as expressly permitted by these Terms. All copyright and proprietary notices on the Site must be kept intact on any copies you are permitted to make.
1.3 Changes to the Site. We may modify, suspend, or discontinue the Site (or any part of it) at any time, with or without notice. We are not liable to you or any third party for any such modification, suspension, or discontinuation.
1.4 No Support Obligation. We have no obligation to provide you with support or maintenance for the Site.
1.5 Ownership. All intellectual property rights in the Site and its content, including copyrights, patents, trademarks, and trade secrets, belong to Company or its suppliers. These Terms do not transfer any ownership rights to you, except for the limited access rights in Section 1.1. All rights not expressly granted are reserved.
1.6 Feedback. If you share feedback or suggestions about the Site with us, you grant us a perpetual, irrevocable, worldwide, non-exclusive, fully-paid, royalty-free license to use that feedback freely, in any manner and for any purpose, without attribution. Please do not submit any feedback that you consider proprietary or confidential.
2. Privacy
Your use of the Site is also governed by our Privacy Policy, which is available at heycore.ai/privacy and is incorporated into these Terms by reference. The Privacy Policy describes the types of personal data and other information we collect from you or your device, how we use that information, and the circumstances under which we may share it with third parties.
2.1 Processing of Personal Data. By using the Site, you acknowledge that you have read and understand our Privacy Policy and that Company will process your personal data and other information in accordance with the Privacy Policy. If there is a conflict between these Terms and the Privacy Policy with respect to the collection, use, or processing of your personal data, the Privacy Policy will control.
2.2 Cookies and Tracking Technologies. The Site may use cookies, web beacons, pixels, and similar tracking technologies ("Tracking Technologies") to collect information about your use of the Site. For details on what Tracking Technologies the Site uses, what information they collect, and how you can manage your preferences, please refer to our Privacy Policy.
3. SMS Program Terms: Hey Core customer care texts
Program: Hey Core customer care texts (missed-call text-back, appointment reminders, onboarding). Message frequency varies. Msg and data rates may apply. Reply STOP to opt out. Reply HELP for help. Support: hey@heycore.ai.
3.1 Program description. Hey Core customer care texts are customer care messages from Hey Core, including missed-call text-back, appointment reminders and onboarding messages.
3.2 How you opt in. You opt in by checking the SMS customer care texts box on our form. The box is unchecked by default and optional. You do not need to check it to contact us, and consent is not a condition of purchase. SMS consent is separate from email newsletter consent.
3.3 No marketing texts. We do not send SMS marketing messages under this program, and our forms do not include an SMS marketing option.
3.4 Message frequency. Message frequency varies.
3.5 Cost. Msg and data rates may apply. Check with your mobile carrier for details on your plan.
3.6 Opt out. Reply STOP to any message to opt out. You will receive one message confirming that you have been unsubscribed, and then no more messages unless you opt in again.
3.7 Help. Reply HELP to any message for help, or email hey@heycore.ai.
3.8 Carriers. Mobile carriers are not liable for delayed or undelivered messages.
3.9 Privacy. We never share or sell mobile numbers or SMS opt-in data with third parties for marketing or promotional purposes. See our Privacy Policy.
3.10 Consent records. We keep a record of your SMS consent, including the date and time, the page where you gave it, and the consent wording shown to you.
4. Newsletter
4.1 Free and optional. The Hey Core newsletter and tips are free. You sign up by checking the email newsletter box on our forms. The box is unchecked by default and optional, and you do not need to check it to contact us, use the Site or buy our services.
4.2 Unsubscribe anytime. Every newsletter email includes an unsubscribe link. You can unsubscribe at any time using that link or by emailing hey@heycore.ai.
4.3 Separate from SMS. Email consent for the newsletter is separate from SMS consent. Signing up for the newsletter does not sign you up for text messages, and opting in to text messages does not sign you up for the newsletter. See Section 3 for SMS terms and our Privacy Policy for how we handle newsletter information.
4.4 Consent records. We keep a record of your newsletter consent, including the date and time, the page where you gave it, and the consent wording shown to you.
5. Indemnification
You agree to defend, indemnify, and hold harmless Company and its officers, employees, and agents from any claims and reasonable costs or attorneys' fees arising out of (i) your use of the Site, (ii) your violation of these Terms, or (iii) your violation of any applicable law or regulation. We may assume control of the defense of any such claim at your expense, and you agree to cooperate with our defense. You agree not to settle any such claim without our prior written consent. We will make reasonable efforts to notify you promptly of any claim we become aware of.
6. Third-Party Services
6.1 Third-Party Services. The Site may include links to or integrations with third-party websites or services, or may display third-party advertisements (collectively, "Third-Party Services"). We do not control, endorse, or take responsibility for any Third-Party Services. You use all Third-Party Services at your own risk, and you acknowledge and agree that the applicable third party's own terms and privacy practices will apply to such use.
6.2 Release. To the fullest extent permitted by law, you release Company and its officers, employees, agents, successors, and assigns from all claims, demands, and damages of any kind arising out of or related to the Site or Third-Party Services. If you are a California resident, you waive California Civil Code Section 1542, which provides: "A general release does not extend to claims which the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor or released party."
7. Disclaimers
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR HARMFUL CODE. WHERE APPLICABLE LAW REQUIRES WARRANTIES, THEY ARE LIMITED TO 90 DAYS FROM YOUR FIRST USE.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) COMPANY AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY LOST PROFITS, LOST DATA, COSTS OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SITE; AND (B) OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS IS CAPPED AT THE GREATER OF (i) $50 USD AND (ii) THE AMOUNT PAID TO COMPANY BY YOU UNDER THESE TERMS IN THE SIX MONTHS PRIOR TO THE INCIDENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF MULTIPLE CLAIMS DOES NOT INCREASE THIS CAP.
9. Term and Termination
These Terms remain in effect while you use the Site. We may suspend or terminate your access at any time and for any reason, including if we believe you have violated these Terms. We are not liable to you for any such termination. Upon termination, Sections 1.2 through 1.6 and Sections 2 through 11 will survive.
10. State-Specific Legal Notices
The provisions in this Section 10 apply only to users to the extent such users are subject to the laws of the applicable states identified below. If a provision in this section conflicts with another provision of these Terms, the state-specific provision controls for users subject to that state's laws.
10.1 California. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, at 1625 N. Market Blvd. Suite N112, Sacramento, CA 95834, or by phone at (800) 952-5210. Under California Civil Code Section 1789.3, California users of the Site are entitled to the following specific consumer rights notice: The provider of the Site is HEY CORE LLC, 2092 Culbreth Ave A30, Brooksville, FL 34602. To file a complaint regarding the Site, or to receive further information regarding use of the Site, send a letter to the above address or contact us at hey@heycore.ai. You may also contact the Complaint Assistance Unit at the address and phone number above. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act), including the right to know what personal information we collect, the right to delete your personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of your personal information. For details on how to exercise these rights, please see our Privacy Policy at heycore.ai/privacy.
10.2 Colorado. If you are a Colorado resident, you may have additional rights under the Colorado Privacy Act (CPA), including the right to opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, and certain profiling. For details, please see our Privacy Policy.
10.3 Connecticut. If you are a Connecticut resident, you may have additional rights under the Connecticut Data Privacy Act (CTDPA), including rights of access, correction, deletion, and data portability, as well as the right to opt out of the sale of personal data, targeted advertising, and profiling. For details, please see our Privacy Policy.
10.4 Virginia. If you are a Virginia resident, you may have additional rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to access, correct, delete, and obtain a copy of your personal data, and the right to opt out of the processing of your personal data for targeted advertising, sale, or profiling. For details, please see our Privacy Policy.
10.5 Nevada. If you are a Nevada resident, you have the right under Nevada Revised Statutes Chapter 603A to direct us not to sell certain information we have collected or will collect about you. To exercise this right, please contact us at hey@heycore.ai.
11. General
11.1 Changes to Terms. We may update these Terms from time to time. If we make material changes, we may notify you by email (at the address on file) or by a prominent notice on the Site. Your continued use of the Site after notice of changes means you accept the updated Terms.
11.2 Governing Law. These Terms and any dispute arising out of or related to these Terms or the Site will be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles. You and Company irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Hernando County, Florida. Notwithstanding the foregoing: (a) either party may bring an action in any court of competent jurisdiction for injunctive or other equitable relief to protect its intellectual property rights (including patents, copyrights, trademarks, and trade secrets); and (b) either party may bring an individual action in small claims court for claims within that court's jurisdictional limits.
11.3 Export. You agree not to export, re-export, or transfer any technical data or products acquired from the Site in violation of U.S. export control laws or applicable regulations in other countries.
11.4 Electronic Communications. By using the Site, you consent to receiving communications from us electronically (by email or notices posted on the Site). These electronic communications satisfy any legal requirement for written notice.
11.5 Accessibility. Company is committed to making the Site accessible to all users, including individuals with disabilities. We endeavor to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C). If you experience any difficulty accessing or navigating the Site, or if you have suggestions for improving accessibility, please contact us at hey@heycore.ai. We will make reasonable efforts to address accessibility concerns promptly.
11.6 Entire Agreement. These Terms (together with the Privacy Policy and any other policies or guidelines referenced herein) are the entire agreement between you and Company regarding your use of the Site. If any provision of these Terms is found to be invalid or unenforceable, it will be modified to the minimum extent necessary to be valid, and the remaining provisions will continue in effect. Our failure to enforce any provision is not a waiver of that provision. The word "including" means "including without limitation." You may not assign these Terms without our prior written consent; we may assign them freely. These Terms bind any permitted assignees.
11.7 Copyright/Trademark. Copyright © 2026 HEY CORE LLC. All rights reserved. All trademarks, logos, and service marks displayed on the Site are owned by Company or third parties. You may not use any of them without prior written consent from the owner.
11.8 Contact Information: HEY CORE LLC, 2092 Culbreth Ave A30, Brooksville, FL 34602. Email: hey@heycore.ai.
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